This page explains how to permanently delete your Hand and Foot Frenzy account and the personal data associated with it. Hand and Foot Frenzy is operated by Aspire To Achieve, LLC ("Company," "we," "us," and "our"). The steps below apply to every account, whether you signed up with an email address and password or through a social sign-in provider such as Facebook, Google, or Apple.
1. Delete your account in the app
The fastest way to delete your account is self-serve, on the web or in the mobile app:
- Sign in to your account at https://www.handandfootfrenzy.com or in the Hand and Foot Frenzy mobile app.
- Open Settings.
- Choose Delete Account and confirm.
Deletion is permanent and cannot be undone. If anything goes wrong — for example, the app reports that it was unable to delete your account — email us using the method below and we will complete the deletion for you.
2. Request deletion by email
If you cannot sign in, or you prefer not to use the in-app option, email us at [email protected] from the email address associated with your account and ask us to delete your account and data. We may ask you to verify that you own the account before acting on the request. We will confirm by reply once the deletion is complete, normally within 30 days.
3. If you signed in with Facebook
When you use Facebook Login, the data we receive from Facebook is your name and the email address on your Facebook account, which we use to create your Hand and Foot Frenzy account and sign you in. We do not receive your Facebook password, friend list, or posts.
You can review and revoke Hand and Foot Frenzy's access to your Facebook data at any time under Settings & Privacy → Settings → Apps and Websites in your Facebook account. Revoking access there stops Facebook from sharing any further data with us, but it does not delete your Hand and Foot Frenzy account or the data we already hold. To delete that data, use either of the methods above.
4. What is deleted, and what we retain
Deleting your account removes:
- your sign-in credentials, including any linked Facebook, Google, or Apple sign-in identity;
- your profile — display name, email address, and avatar;
- your game statistics and achievements;
- your league memberships and standings;
- push notification tokens registered by your devices.
We retain a limited set of records after deletion: completed games are shared with the other people you played with, so those game records are kept for their game history but are disassociated from your deleted account; and purchase receipts are retained where required for tax, accounting, and fraud-prevention purposes. See our Privacy Policy for how long we keep information and why.
Questions about deletion or anything else on this page? Email us at [email protected].